Increase sales by cross-selling and upselling to your customers
Cross-selling
Cross-selling is suggesting additional products to your customers that complement what they have already added to their shopping cart. These suggested cross-sell products are shown on the checkout page.
Upselling
Upselling is suggesting similar, slightly higher value products to a customer than what they are currently viewing — for example, a bundle or package that also includes that product. Upsells are shown on an individual product’s page.
Custom headings
Personalise the headings that appear above your cross-sells and upsells. In the instance where multiple cross-sells are triggered at checkout and the custom heading is not relevant, a generic heading can be configured.
Reporting
See how well your cross-sells and upsells are performing with a summary of total number of sales and earnings for each product.
Enhanced payment details
View details of a specific payment to see exactly which purchased products were cross-sells and which were upsells.
Exporting
Export a history of both Cross-sells and Upsells in CSV format, for any month, any year, or any status.
Logging
Just like the other logs in Easy Digital Downloads, you can view logs for both cross-sells and upsells. Look under the hood and see all the cross-sells or upsells for a specific payment ID.